At s98com, your privacy is a core commitment — not a checkbox. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with, how long we keep it, and what rights you hold over your own information.
Last updated: January 2026The cards below summarise our core data protection commitments. The full policy text below these cards governs in all cases — please read it in full.
We collect only the personal data that is necessary for the specific purpose for which it is being processed. We do not gather data "just in case."
All personal data held by s98com is stored using industry-standard encryption. Access is restricted to authorised personnel with a legitimate operational need.
s98com does not sell, rent or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.
You have the right to access, correct, restrict or request deletion of your personal data. Submit your request to [email protected] at any time.
We do not hold personal data indefinitely. Retention periods are tied to legal obligations, account status and operational necessity — data is deleted when no longer required.
Every data processing activity at s98com has a defined legal basis — consent, contractual necessity, legal obligation or legitimate interest. Nothing is processed arbitrarily.
This Privacy Policy ("Policy") describes how s98com ("we", "us", "the Platform", "the Operator") collects, uses, stores, shares and otherwise processes personal data relating to individuals who visit or use the s98com website at https://s98com.cam ("the Service").
s98com is an English-language online sports betting and casino platform designed for players in Pakistan. We serve players across cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Where payment method names such as Easypaisa, JazzCash, HBL, Meezan Bank, Bank Alfalah, Raast or UBL appear in this Policy, they are familiar contextual references for Pakistani players only and do not imply endorsement of gambling by those institutions.
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Service.
In this Privacy Policy, the following terms have the meanings assigned to them below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can identify a living individual, directly or indirectly. |
| "Processing" | Any operation performed on personal data — including collection, storage, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, s98com. |
| "Data Processor" | A third party that processes personal data on behalf of the Data Controller under a contractual instruction. |
| "Consent" | A freely given, specific, informed and unambiguous indication of agreement by you to the processing of your personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and document verification process required by the Operator for account approval and withdrawals. |
| "User" / "You" | Any individual who accesses, registers on or uses the s98com platform. |
s98com acts as the Data Controller in respect of personal data collected and processed through the Service. As Data Controller, s98com is responsible for determining the purposes for which your personal data is used and the manner in which it is processed.
For all data protection enquiries, requests to exercise your rights, or complaints regarding our handling of your personal data, please contact us at:
Depending on how you interact with the Service, s98com may collect and process the following categories of personal data:
s98com collects personal data through the following channels:
s98com processes personal data only where there is a valid legal basis to do so. The table below sets out the primary purposes for which we process data and the corresponding legal basis in each case:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Performance of contract (account agreement between you and s98com) |
| Processing deposits and withdrawals | Performance of contract; compliance with legal obligations (AML) |
| KYC identity verification | Legal obligation; performance of contract |
| Fraud prevention and security monitoring | Legitimate interests of the Operator and protection of other users |
| Responsible gambling monitoring and intervention | Legal obligation; legitimate interests (player wellbeing) |
| Providing customer support | Performance of contract; legitimate interests |
| Sending transactional notifications | Performance of contract |
| Sending marketing communications | Consent (you may withdraw this at any time) |
| Platform analytics and improvement | Legitimate interests (improving the Service) |
| Compliance with regulatory or legal requirements | Legal obligation |
s98com does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
All third-party data processors engaged by s98com are bound by data processing agreements that require them to process personal data only in accordance with our instructions and to maintain appropriate security measures.
As an online platform serving Pakistani users, personal data collected by s98com may be transferred to and stored on servers located outside of Pakistan. Such transfers may include jurisdictions that have different data protection standards from those applicable in Pakistan.
Where personal data is transferred internationally, s98com will take appropriate measures to ensure an adequate level of protection, including through the use of contractual safeguards with data processors and recipients in third countries.
s98com retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general principles apply to retention:
When personal data is no longer required and no legal basis for extended retention applies, it is securely deleted or anonymised in accordance with our internal data deletion procedures.
s98com uses cookies and similar technologies to operate the Platform, improve user experience, analyse usage patterns and support security functions. A cookie is a small text file stored on your device when you visit a website. The following categories of cookies are used on the Platform:
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using core Platform features, but may affect personalisation and some analytics-driven improvements.
s98com implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
Despite these measures, no internet transmission or electronic storage system is completely secure. s98com cannot guarantee absolute security, but we will notify affected users and relevant authorities of any significant data breach in accordance with applicable obligations.
Subject to applicable law, you hold the following rights in relation to your personal data held by s98com. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]":
You may request confirmation of whether we hold personal data about you and, if so, obtain a copy of that data along with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held about you. Corrections that affect identity or financial records may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, where consent has been withdrawn, or where processing is unlawful. This right is subject to overriding legal obligations that may require us to retain certain data.
You may request that we limit our processing of your personal data in certain circumstances — for example, while the accuracy of the data is disputed or while an objection is being considered.
Where processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, machine-readable format for transfer to another service.
You may object to processing carried out on the basis of legitimate interests, including profiling. You have an absolute right to object to processing for direct marketing purposes at any time.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
We will respond to data rights requests within a reasonable timeframe in accordance with applicable obligations. We may need to verify your identity before actioning any request. We will not charge a fee for exercising your rights unless the request is manifestly unfounded or excessive.
The s98com Service is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable operator/license jurisdiction. We do not knowingly collect personal data from individuals under the required minimum age.
If we become aware that personal data has been collected from an underage individual, we will delete it promptly and close the associated account. If you believe that a minor has registered on s98com, please contact us immediately at [email protected].
s98com reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, we will notify registered users by posting the updated Policy on the Platform with a revised effective date and, where practicable, by email notification to the address registered on your account.
Your continued use of the Service following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed of how we handle your personal data.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised. Prior versions of this Policy are available on request by contacting [email protected].
For any questions, concerns or requests relating to this Privacy Policy or our handling of your personal data, please contact us:
If you believe that s98com has processed your personal data in a manner that is inconsistent with applicable data protection law, you have the right to raise a complaint with the relevant data protection supervisory authority in your jurisdiction. We ask that you contact us in the first instance so that we have the opportunity to address your concern directly.
For players in Pakistan, data protection complaints may also be directed to the relevant Pakistani regulatory body where applicable legislation provides for such a mechanism. We will cooperate with any valid regulatory enquiry in good faith.
For general platform support, account assistance or responsible gambling enquiries, please also refer to our FAQ page or visit our Responsible Gambling page.
Our support team is available 24/7 to answer privacy questions, process data rights requests, or help with anything else you need. You can also read our FAQ for quick answers to common questions.